Expectation differences between the tourism sector and students: A comparative analysis

Abstract

The aim of this study is to analyse the expectations of undergraduate tourism students from the sector and the expectations of tourism sector managers from students who may be potential sector employees in the future. Data were obtained from 270 students and 102 tourism business managers with the help of a questionnaire. In the analysis, communication was found to be the highest expectation of students from the tourism industry. Their attitudes towards working in a flexible working environment was the expectation that had the least participation. As for the sector managers, while their highest expectation from the students was that they have appropriate qualifications for the sector, their lowest expectation was found to be that students have a strong family structure.